Nothin' but a dream of cocoa.
Nothin' but a dream of cocoa.
We want you to absolutely adore our chocolate, but we understand that sometimes, things just don’t work out. Don’t worry, we’ve got your back!
If you’re not 100% happy, or your plans changed, we accept returns for up to 45 days from the date of purchase—no questions asked. The only thing we ask is that any returns must remains sealed in their original packaging.
Starting your return is a breeze! Just use our Returns Portal or contact our support team, and we’ll guide you through the process. We promise to make it as smooth as a mug of your favorite hot cocoa.
Prefer to chat with a real human? Reach out to us at [email protected], and we’ll take care of the rest!
Returns don’t have to be stressful - we promise! Whether you’re looking to swap for a new favourite or just need your refund, we’ll handle it with care and speed.
Remember, you have 45 days from the date of purchase to initiate your return.
If you have any questions about your return or need help with the process, don’t hesitate to reach out to us. We’re always happy to help!
Email: [email protected]
Or give us a ring at +44 (0) 1273 044642 during our business hours.
Free & easy returns, guarenteed.